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2018 Mac mini Disappoints

2018 Mac mini next to a Shame meter

On October 30, 2018, Apple debuted an updated Mac mini. The Cupertino kids did an admirable job updating the product, and the new price ($799, previously $499) seemed within normal Apple tolerances.

But the devil is in the specs.

If this is a desktop computer, the entry level specs aren’t impressive. And once you bump the options into mid-level desktop territory, you’re in for sticker shock.

In my opinion, a desktop computer serves as a desktop with these minimum specifications: A Core i5, 8 GB RAM, and 1 TB storage.

Let’s compare’s Apple entry level device with something more serviceable:

Mac mini
(entry level)
Mac mini
(desktop minimum)
Core i3 (4 core)Core i5 (6 core)
8 GB RAM8 GB RAM
128 GB SSD1 TB SSD
$799$1,699

Bumping the specs in just 2 areas adds $900 to the cost. Does upgrading a processor and solid-state storage really cost more than two entry level Mac mini devices?

I had hoped that the cost with the upgrades I sought would have been $1,199. If it had, I’d have placed my order.

Apple gives lip service to creating devices that provide the experience its customers desire. That gets interpreted as lip service when you look at the paltry entry level specs.

C’mon, Apple. You shouldn’t seek to fleece your customers to provide the expected “experience” you propose.

HP PageWide Printer Error

I recently purchased a Hewlett Packard PageWide 477dw printer. This product offers interesting new, more efficient printing technology with output every bit as good as a LaserJet.

But concerns emerged literally right out of the box. I plugged it in, and it immediately displayed an error message.

Perhaps “Hide” Should Read As “Run & Hide”

Printing functionality is disabled. Please contact HP.
Error code: 0xc6fd0802

I researched a found only a single abandoned HP Support forum thread. So I unplugged and replugged, and that seemed to fix the issue.

Or so I thought.

I kept coming back about every 10 to 15 days. Solving always required unplugging and replugging. And web searches only ever found that one abandoned thread I mentioned earlier.

Cringingly, I called HP Support. And I was pleasantly surprised. They gave me a few pointers that I knew wouldn’t work (I suspect they felt the same way). But at the end of the call, they did not close my support ticket. They promised to call back after a few days. And they did. On that call, I confirmed the error had not returned, and I asked them to keep the case open. And they did. A week later, they called, I said there had been no error, and they asked if they could close the case. Hesitantly, I agreed.

The next day, the error returned! Figures.

I called HP Support, gave them the closed case number … and they immediately agreed to send a replacement.

I am impressed. HP came through for me.

I hope anyone suffering through this problem can find this page and get to a similar satisfactory resolution.